You can ask us questions on our Contact Us page which you can find by clicking here or at the bottom of all our pages.

This is automatically sent to your email address when you place an order. Please check your mailbox’s spam or junk folder. If you haven’t received your order confirmation within 72 hours, please get in touch through the Contact Us page.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via the Contact Us page, we may be able to cancel your order before it’s processed. If not, please refer to our Refund Policy.

Orders will typically be delivered within 3-14 business days, depending on the destination. If your order has not yet been delivered within 21 days, you can get in touch with us through the Contact Us page, and we will check the status of your order.

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to dispatch and delivery. Check your e-mail that you provided at checkout or when creating your account for updates. Or visit Track My Order page.